ZL Tech

Delving into the critical role of data analytics and technology solutions in data-driven decision making  The advent of digitization in a multitude of industries has resulted in a data explosion, putting immense pressure on top management to improve their overall performance. As a result, top management is turning to data analytics to make critical decisions to stay ahead of the competition. With the help of these analytical insights, they interpret complex data sets and better understand the dynamics of their company’s products and services to better serve their consumers. And with the big data expected to reach a 175 zettabytes mark by 2025 globally, these businesses are struggling to cope with the changing environment to avoid disruption caused by such an influx of data. They are striving for efficient in-place file management to analyze and derive relevant information from them. However, some of them have mastered business analytics and are reaping huge rewards as a result. ...

Data analytics is well renowned for improving customer service across industries, resulting in high expectations from any company trailing in terms of customer service strategies. To put that into perspective, according to the annual State of the Connected Customer report by Salesforce, 62% of customers say experiences with one industry influence their expectations of others, and 88% expect companies to accelerate their digital initiatives. The manufacturing and production industry is no exception to this. But luckily, they have Industry 4.0 to change the customer service environment in the industry. Due to the advent of industry 4.0, the manufacturing industry has also witnessed a boom in online research and the purchase of products. In fact, according to Deloitte Insights, 90% of B2B customers conduct product research online and complete up to 60% of their purchases before contacting a salesperson. Yet, when it comes to having an internet presence, manufacturers have been sluggish...

Discussing the measures and considerations for implementing Microsoft Teams data governance in your organization Since the pandemic, Microsoft Teams has been one of the most popular collaboration tools in the remote work age, bridging the gap between the office and the remote workforce allowing users to interact, exchange ideas, and establish relationships all in one place. To put that into perspective, Microsoft Teams grew from 20 million daily active users (DAUs) in November 2019 to 44 million in March 2020 to 250 million monthly active users in July 2021 . And as Microsoft Teams creates novel features and integrations, there are no signs that Microsoft Team's growth will decrease.  However, in a rush to embrace new technologies for their sudden remote workforce, many businesses neglected one critical element – Microsoft Teams data governance . Although establishing governance before the tool's initial deployment is ideal, a sudden shift to remote work in 2020 made this almo...

Exploring the challenges and benefits of SOX compliance through the use of spreadsheets, auditor independence to technology As surprising as it may sound, the Sarbanes-Oxley Act (SOX) has been around longer than cryptocurrencies, and yet publicly listed corporations and those considering going public are still grappling with the financial services compliance law. So much so that the 2020 Protiviti survey states that 65% of the 650 audit, compliance, and finance leaders polled reported a 10% increase in SOX compliance hours over the previous year. Increased demands, regulatory requirements, and shifting market dynamics have all made SOX compliance processes an unstable target. And, when you add a corporate activity like entry into new markets, mergers and acquisitions, and digital transformation to the mix, it is easy to see why SOX internal controls remain a costly and challenging undertaking. Here are some key challenges that come with SOX compliance.  Excessive Use of Spreadshe...

A dive into some of the most significant SOX compliance requirements, fines, and whistleblowers The surge in the number of hours spent on Sarbanes-Oxley Act or SOX compliance, along with the COVID-19 pandemic, has left organizations and industry leaders concerned about the Act. A recent survey by Protiviti states that 65% of the 650 audit, compliance, and finance leaders polled reported a 10% increase in SOX compliance hours over the previous year. Despite that, the survey also claims that improved internal controls on financial reporting structure helped 57% of companies, the control design and control operational performance improved by 51%, and the continual improvement of business procedures was seen up by 47%. For more information on SOX compliance and who should comply, click here . As a result, organizations and industry leaders are forced to reconsider their internal accounting reporting and retention practices concerning financial audits and reviews. Since, as it turns out, S...

A dive into the importance of data analytics for enhancing customer service with the help of data privacy compliance From small neighborhood stores to Fortune 500 corporations, every business relies significantly on its consumers, making customer service one of the most lucrative playgrounds for businesses. To put that into perspective, 90% of Americans say customer service is the deciding factor in selecting to do business with a firm, and 92% of consumers worldwide say a positive experience is a cause for a second purchase. Therefore, it is critical for companies today to focus on individualized customer service and comprehend and anticipate the demands of today's consumers who want immediate and customized help 24 hours a day, seven days a week. Data is one such element that has proven to assist businesses in curating personalized experiences for their consumers. A chatbot, for example, might not only understand the context of the user's interaction but also assess the cus...

  A dive into the cloud computing compliance regulations concerning third-party vendors Cloud computing has evolved from an inventive notion to a disruptive undertaking over time, more so since the pandemic. Today, it is a thriving business with firms and academics pushing the frontiers of what is possible and providing new and improved solutions to crucial issues. To add, the ninth annual Flexera 2021 State of the Cloud Report states that companies are increasingly adopting multi-cloud strategies, with 92% already having one and 82% having a hybrid cloud strategy. And with a recent Gartner's report predicting the worldwide end-user expenditure on the public cloud to surpass $480 billion by next year, it is only fair to join the cloud race. Similarly, it is only reasonable to ensure that your third-party vendors follow the cloud compliance management guidelines as you do for a fair and smooth cloud-based endeavor. Some examples of third-party vendors are: Service providers Consu...