ZL Tech

  Exploring the options as the number of DSAR and privacy regulations multiply Even though data privacy compliance has been a contentious matter for some time, authorities and businesses have only lately begun to take serious steps to address consumers' concerns. More so, following the implementation of the GDPR in 2018 and the CCPA compliance in 2020, businesses are on notice to ensure that they are prepared to respond to consumer data subject access requests (DSARs) and change when new laws are enacted. Needless to say, these privacy compliance laws have resulted in a flood of DSARs , which is only expected to increase with the planned Virginia Consumer Data Protection Act (VCDPA) in January 2023 and the Colorado Privacy Act (CPA) in July 2023. However, though 87% of organizations reported experiencing delays in selling to existing customers or prospects, the same survey also found that 97% recognized that their privacy investments yield benefits such as competitive advantage ...

  Prevent Your Enterprise SharePoint from Disasters In theory, a SharePoint administrator's work is relatively straightforward: manage the platform to ensure it functions smoothly, minimize downtime, issue access permissions, and remove people as needed. However, with over a million businesses using Office 365 today, the SharePoint ecosystem might be critical for the company, and any disruption could cost them both time and money, making it more difficult for the administrators to manage it. Therefore, in practice, SharePoint administrators have a lot to deal with, mainly because it has evolved into a corporate dumping ground where users upload data haphazardly, wrecking chaos. Employees frequently lose track of their belongings or location due to uploading files to random libraries without regard for their extension, size, or other attributes. This has necessitated the development of a SharePoint file management system to manage data better and prevent data privacy issues, attac...

  Discussing the growing need for compliance policies and archiving solutions for Instant Messaging apps used by employees Phishing attacks are becoming more frequent and destructive by the day, and they are still the most common cause of data breaches in all industries. For threat actors to get access to your business and launch more assaults, all it takes is one member of staff to be misled by a phishing email or merely a link. Email is definitely the most prevalent vector used by attackers for phishing, with an average cost of $3.86 million per breach , yet SMS, social media networks, and instant messaging (IM) platforms are also standard. Since IM differs from emails due to its real-time chat capabilities, many users believe that their data is not being saved or stored by other parties involved with the IM app, encouraging them to divulge sensitive information. That explains why 71% of employees worldwide admit to sharing sensitive and business-critical data via instant messagi...

  Instant Messaging Tools and Compliance Discussing the growing importance of instant messaging for consumers and employees and its part in regulatory compliance With a whopping 280 billion emails being sent around the world every day, most people on the receiving end are bound to be overwhelmed, lowering the open rate over time. As a result, organizations adopted other forms of communication such as instant messaging (IM) to make it easier and more natural for employees and consumers alike to communicate with each other. With 95% mobile phone users, texting is now the most common means of communication, with a 93% open rate for text messages in the United States. Consumers are also more attentive to text messages on their phones than emails, with up to 82% of individuals opening a message from a business within five minutes or less. Therefore, it is fair to say most people spend more time texting than calling or responding to emails sent by a business today. So, surely instant m...

Looking into GDPR compliance for email retention and archiving GDPR has become a tremendous force in the data privacy compliance spectrum, with over 50 massive fines since its introduction in 2018, each costing tens of millions of euros to the defaulters. And now that Australia, Canada, China, and India have joined the compliance club, organizations around the globe must be more attentive to how they handle, process, and retain data, including email, to avoid high fines and other legal penalties resulting from GDPR noncompliance. Even though the GDPR does not mention email compliance expressly in its text, it is one of the most prevalent forms of electronic communication for handling personal data, making it subject to GDPR laws and compliance. Additionally, since the average employee sends and receives 126 business emails each day — a lot of data, including personal data, traveling back and forth — establishing company-wide email standards is crucial to ensure compliance. Discover ...

  Collaboration Tools Compliance: Why This Is Must Both for You and Your Employees Striking a balance between regulating sensitive data and providing your employees enough room to work It does not matter how you feel about it; compliance is critical for your organization, and it is almost always required. At the same time, there should be a balance between adhering to compliance laws and depriving your employees of their rights. Taking too much away would prohibit them from executing their task in the first place, resulting in unneeded friction . Compliance officers must keep that in mind and act and conduct investigations to ensure your online collaboration platforms strikes a balance between allowing employees to utilize it safely and securely while complying with all rules. Doing so is essential because misuse or loss of sensitive data, whether intellectual property or personally identifiable information (PII) about your customers or employees, may result in legal issues, reputa...

  Using Data Analytics to Better Understand Your Customers Customers have always been and will continue to be the focus of every business. However, comprehending them and their requirements has never been simple. With the growth of technology allowing customers to simply research online retailing or e-commerce , enabling them to switch between enterprises, corporations are finding it increasingly difficult to maintain and satisfy their clients. However, a similar technical innovation in the forms of data mining has paved the way for a deeper knowledge of client behavior, allowing businesses to improve their marketing efforts with the help of information management and analytics and provide new levels of satisfaction to their customers. Data mining has helped several companies uncover hidden patterns and correlations from massive amounts of data by gathering insights and mixing the results with an appropriate algorithm to identify trends and connections, increasing sales by $4.2 tr...